Effective date: 29/11/2025

 

TERMS & CONDITIONS

1. Introduction
Welcome to acj Norman (“we”, “us”, “our”). By accessing our website, courses, digital products, or community platforms, you (“you”, “user”, “student”) agree to these Terms & Conditions. If you do not agree, do not use our services.


2. Company Details
• Business Name: acj Norman & co ltd
• Location: United Kingdom
• Business Type: Online courses, digital products, community & instructor network
• Subscription: Monthly recurring payments


3. Access to Content
Upon purchase, you receive a personal, non-transferable, non-exclusive license to access content. You may not:
• Share login details
• Download or re-upload videos
• Resell, redistribute, or publish content
• Use materials for commercial purposes without permission


4. Prohibited Use
You agree not to:
• Copy, share, record, or redistribute content
• Post content outside your account
• Sell or re-sell any material
• Reverse engineer or modify content
• Harass or abuse members or staff


5. Intellectual Property
All content, branding, graphics, videos, PDFs, course structures, and community materials belong to Andy Norman Global.

Anti-Piracy & Legal Consequences
Unauthorized copying, recording, distributing, selling, or sharing content may result in:
• Immediate account suspension or termination
• Revocation of all access rights
• Legal action to recover damages and losses
• Compensation for legal fees and lost revenue


6. Payments & Subscriptions
• Courses and digital products are billed monthly
• Community or membership access is billed monthly
• Failed payments may result in suspension
• Cancellations stop future billing; no refunds for violations


7. Termination of Access
We may suspend or terminate accounts for violations, piracy, or abuse. No refunds will be provided.


8. Liability Disclaimer
Educational content results vary and are not guaranteed. We are not responsible for losses, business outcomes, or technical issues beyond our control.


9. Governing Law
These Terms are governed by UK law.

 

PRIVACY POLICY

1. Introduction
This Privacy Policy explains how acj Norman  (“we”, “us”) collects, stores, and uses your personal data.


2. Information We Collect
We may collect:
• Name
• Email
• Payment details (securely processed via Stripe/PayPal)
• Username & password
• Course progress
• Community posts and messages
• Support communications

We do not sell your data.


3. How We Use Your Data
To:
• Provide course and community access
• Manage subscriptions
• Send updates, newsletters, and support
• Improve platform performance
• Prevent fraud or policy violations
• Comply with legal obligations


4. Cookies & Tracking
We use cookies to remember login, track progress, analyse site usage, and improve performance. See Cookie Policy for details.


5. Data Sharing
We may share data with:
• Payment processors
• Email service providers
• Analytics platforms

We never sell your information.


6. Anti-Fraud & Misuse Clause
If piracy, fraud, or illegal usage is detected, we may use account and IP data to investigate violations, protect IP, or provide information to authorities if required.


7. Your Rights
You may request access, deletion, updates, and to unsubscribe from marketing emails.


8. Contact Us
For privacy questions: [email protected]

 

 

REFIND POLICY


1. Digital Products & Courses
All digital products, courses, and downloadable materials are non-refundable.


2. Monthly Membership / Subscription
• Membership renews automatically
• You may cancel anytime
• Cancellation stops future billing
• No refunds for partial months or unused access
• No refunds for policy violations


3. Fraud, Abuse, or Piracy
No refunds will be issued if the user:
• Shares content illegally
• Downloads or distributes material
• Violates Terms of Use
• Has account terminated due to misconduct

 

COOKIE POLICY


1. What Are Cookies?
Cookies are small files stored on your device to improve functionality.


2. How We Use Cookies
We use cookies for:
• Login authentication
• Saving course progress
• Tracking subscription status
• Analytics
• Remembering user preferences


3. Types of Cookies
• Essential cookies: Needed for login & security
• Analytics cookies: Track site performance
• Functional cookies: Improve user experience


4. Managing Cookies
You can disable cookies in your browser, but some features may not work.

 

-COMMUNITY RULES 

-CODE OF CONDUCT


1. Respect & Professional Behaviour
All members must treat others with respect, professionalism, and courtesy. Abuse, harassment, or bullying will not be tolerated.


2. No Sharing of Private Community Content
Community content (videos, posts, lessons) is private. Members may not copy, download, redistribute, or share content outside the community. Violations may lead to termination and legal action.


3. Intellectual Property Protection
All content and materials are the property of acj Norman & co ltd. Misuse, sharing, or reselling will result in account termination and legal action.


4. Safety Rules for Training Discussions
Members must discuss techniques responsibly, avoid encouraging unsafe or illegal behaviour, and train in a safe environment.


5. Contribution Standards
Posts must be on-topic, respectful, and constructive. Self-promotion is allowed only if permitted.


6. Absolutely No Hate Speech or Discrimination
Zero tolerance for racism, sexism, homophobia, harassment, threats, or discrimination.


7. Confidentiality
Members must not disclose personal stories, training methods, or community discussions outside the community.


8. Account Security
Members must keep login details private, use strong passwords, and notify us of any suspected unauthorized use.


9. Reporting Issues
Report unsafe or inappropriate activity to [email protected]m Reports are confidential.


10. Consequences for Breaking Rules
Violations may result in warnings, suspension, removal, termination of access, and/or legal action. No refunds for removals due to violations.


11. Agreement
By continuing to use the community, you agree to these rules and understand consequences for violations.

 

Contact Us

If you have any questions, concerns or complaints about this terms & conditions, please contact us:

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